| Ordering Online |
Our storefront provides numerous ways to order or products: Browse our catalog with product images, Search for products by item codes and descriptions, use our Quick Order page or Create a CSV order in Microsoft Excel and import it to your cart online. Our site is best viewed at a screen resolution of 1024 x 768.
Browsing
You can browse products and view images by category or sub-category. Select
a product category or sub-category from the left side of our storefront pages
(such as "Party Supplies") you will then be presented with a thumbnailed
view of the products in that category or sub-category. From this view, you
can click on the item code or title to see more information about a particular
product (including a larger image), or to add the product to your shopping
cart. You can also set up your favorite categories for quick and convenient
browsing the next time you visit using the "Your Favoriites" function
in the " My Account" section of the website.
Search
You can search for a product by partial item descriptions or item numbers.
We have one of the largest selections of Novelty Toys, Party Supplies, and
Gifts, so we have provided a few different ways to search for products: Single
word search: key in a specific word (such as alien, or ball). That's all you
need to do (it doesn't matter what's in the multi-word search selection box,
when you are doing a single word search). The search routine will return all
products that have that word in either the item number or title. It will also
check for the singular/plural form of the word (for example: if you key aliens,
the search will return all products that have either alien or aliens in the
item number or title). Multiple word searches: If you know a little more about
the product you are trying to find: key in multiple search words with spaces
in between them (such as "alien key"). Based on your choice in the
multi-word selection box, the search routine will perform different searches.
Each of these search methods presents you with a list of products that meet
the search criteria that you entered. From the results, you can click on the
item code to see more information about a particular product (including an
image), or to add the product to your shopping cart.
Quick Order
There is a link to the Quick Order page on the top of all storefront pages.
This page allows someone who is familiar with our item numbers or who has
a print catalog in front of them to quickly order products. You simply key
in item numbers and quantities. If the item number is valid, and quantities
meet the minimum for the item, once you submit the form, it is added to your
cart.
CSV Import
We have added a fast an efficient way for our users to import an order into
our online system via CSV file. You can create this file in Microsoft Excel
by using the proper file format (code, quantity) ie.(BAKICWO, 1). The quantity
you are ordering must be in the multiple of the minumum allowed by that item.
You will be notified underneath the items you have added in your cart of the
items that are Out of Stock. These items will be highlighted in red.
Once you have created this file you may import it into your shopping cart
here.
Add to Cart
Clicking the Add button on any item will add the quantity listed in the quantity
box to your cart. The quantity must meet the minimum order and must be a multiple
of the minimum order quantity. You may also use our click technology that lets you simply click on the item quantity box and it
will add the product in multiples of the minimum quaantity sold. You can place
an order with us without even using your keyboard.
View Cart
To see all of the items in your cart (regardless of how they were added: browsing,
searching, or quick order), you can select the view cart tab in the storefront
header or in the upper left in the cart itself. You can remove the item by
clicking the Remove checkbox at the beginning of each line in your cart. You
can update the quantity of the item by changing the quantity and click Update
button. The quantity must meet the minimum order and must be a multiple of
the minimum order quantity. You must be logged into your account for items to remain in your cart without checking out.
Quantity Discounts
All items in our catalog have a list price, a half-case price and a full-case
price. To purchase items in half case or case quantities you will need to
establish a wholesale account.
Order History
You may view your order history in your account for any order that you have
placed online. You may also download a PDF of any safety documents related to an item on your previous orders.
Check Out
If you have not logged in (under My Account) for the current shopping session,
check out will take you to the log in screen. You can log in if you already
have an account with us. If you don't have an account with us, you can create
an account at the checkout screen.
The next screen presented will be the Payment method selection. If you have an account, after you log in, you will proceed to the Payment method selection.
Shipping costs will be calculated at check out except for our bulk customers whose shipping costs will be calculated by our customer service center and will be added to your shopping cart total. Freight charges are based on package weight and destination. Over sized and dimensional sized boxes are subject to additional charges. Please see the shipping costs section on our help page for more information on how to estimate shipping charges.
Method of Payment
Order Processing
Online orders are normally processed within 2-3 business days.